Last updated: 4 November 2026

This Privacy Policy explains how Transit Security Solutions LLC ("Transit", "we", "us") collects and uses personal information when you visit transit-si.com or contact us. It applies to our head office in Abu Dhabi, our Dubai, Ras Al Khaimah and Fujairah branches, and our associated company Transit Security Solutions Pvt Ltd in Calicut, India.

Head office: Office 104, 1st Floor, B3 Building, Cubes Park, Musaffah M25, Abu Dhabi, UAE
Email: sales@transit-si.com | Phone: +971-2-5538502

1. Information we collect

Information you give us. When you use the contact or enquiry form on our website, we collect your name, email address, the solution you are interested in and your message. If you choose to include other details, such as your phone number or company name, we collect those too. If you email, call or message us on WhatsApp, we receive whatever details you share.

Analytics and cookies. Our website uses Google Tag Manager, which loads Google Analytics. These tools use cookies and similar technologies to collect information about how visitors use the site, such as pages viewed, time on page, approximate location (city or country), device and browser type, and how you arrived at our site. We use this information in aggregate and do not use it to identify you personally.

Server logs. Like most websites, our servers automatically record technical information for each request, such as IP address, date and time, the page requested, browser type and referring page. These logs help us keep the site secure and working properly.

Maps. Our contact page shows office locations on a map using OpenStreetMap tiles, so your browser requests map images from OpenStreetMap servers.

2. How we use your information

We use your information to:

• reply to your enquiry, prepare quotations and provide the services you ask for;
• follow up on enquiries and projects you have discussed with us;
• understand how our website is used and improve its content and performance;
• keep our website and systems secure and prevent misuse;
• meet our legal, tax and regulatory obligations.

We do not use your information for automated decision-making, and we do not send marketing emails unless you have asked us to or have an existing business relationship with us. You can ask us to stop at any time.

3. Sharing your information

We never sell your personal information. We only share it:

• with trusted service providers who help us run our business, such as website hosting, email and analytics providers (including Google), and only as needed for them to provide their service;
• between Transit's UAE offices and our Calicut, India company, where needed to handle your enquiry or project;
• when required by law, regulation, court order or a government authority, or to protect our rights, property or safety.

Some of these providers may process data outside the UAE. Where that happens, we take reasonable steps to make sure your information remains protected.

4. How long we keep it

We keep enquiry information for as long as needed to respond to you and manage any resulting business relationship, and afterwards for as long as required for legal, accounting or record-keeping purposes. Analytics data is kept according to the retention settings of Google Analytics. Server logs are kept for a limited period for security and troubleshooting. When information is no longer needed, we delete it or make it anonymous.

5. Security

We use reasonable technical and organisational measures to protect your information, including encrypted (HTTPS) connections to our website and restricted access to our systems. No method of transmission or storage is completely secure, so we cannot guarantee absolute security, but we work to protect your data and to respond promptly to any issue.

6. Your rights

Subject to applicable law, including the UAE Personal Data Protection Law (Federal Decree-Law No. 45 of 2021), you may ask us to:

• tell you what personal information we hold about you and give you a copy;
• correct information that is inaccurate or incomplete;
• delete your information, where we are not required to keep it;
• restrict or object to certain uses, including marketing;
• withdraw any consent you have given.

To make a request, email sales@transit-si.com with the subject "Privacy request". We may need to confirm your identity before acting, and we will reply within a reasonable time.

7. Cookies and your choices

You can block or delete cookies through your browser settings, and you can opt out of Google Analytics using Google's browser add-on (tools.google.com/dlpage/gaoptout). Blocking cookies will not stop you from using our website, though some statistics may become less accurate.

8. Google Business Profile

Transit connects to Google Business Profile only to manage its own business listings, for example to publish updates and read and respond to reviews on those listings. Through this connection we only access data relating to Transit's own listings. We do not access, store or use any other Google account data, and we do not share this data with third parties except as needed to operate our listings.

9. Links to other websites

Our website links to other sites, such as manufacturer pages, our social media profiles, WhatsApp and Google Maps. We are not responsible for the privacy practices of those sites, and we encourage you to read their privacy policies.

10. Children

Our website and services are intended for businesses and adults. We do not knowingly collect personal information from children.

11. Changes to this policy

We may update this policy from time to time. The latest version will always be on this page, with the "Last updated" date shown at the top.

12. Contact us

If you have any questions about this policy or how we handle your information, please contact:

Transit Security Solutions LLC
Office 104, 1st Floor, B3 Building, Cubes Park, Musaffah M25, Abu Dhabi, UAE
Email: sales@transit-si.com
Phone: +971-2-5538502